Manager, User Experience, Channel Advisor
Practicing UX for almost 20 years, including leading numerous UX design projects in private- and public-sector organizations of various sizes and missions, has taught Nicholas a few things about having productive dialogues about design. He manages a talented UX team at ChannelAdvisor, a leading eCommerce SaaS company, and gets his hands dirty solving challenging UX problems every day.
Successful UX is all about integrating views and perspectives from many people to culminate in a user experience that meets user and business needs. While we have dozens of research and design techniques to do just that, the most fundamental of all techniques is barely covered in most UX training: dialogue. This session summarizes and […]