John Pagonis

Head of UX Research, Analytics, Data Science and Community Engagement, WeatherXM

John is a UX researcher who helps organisations produce useful software. He is a software engineer turned UXer specialising in product discovery and UX measurement. He also excels in team coaching, requirements elicitation and the integration of UX design in software production. John has a machine learning PhD and computer communications MSc and BEng from the University of Essex. He is also a Certified ScrumMaster and holds a UX Master Certificate from Nielsen Norman Group. John has a keen interest in software development productivity and software archaeology, including the design of legacy systems and the human aspects that underlie them.

My Sessions

Usefulness measurement applied: A practical guide to measuring, communicating and visualising utility and usability in the enterprise using UMUX-Lite.

This course will introduce UMUX-Lite (and UX-Lite) and how to use the instrument to measure utility and usability across the lifecycle of software products. We aim to provide a tool to monitor a product’s usefulness and ROI as it evolves in time. The course gives a simple and repeatable method that combines basic data science […]

Senior Level Tools and Techniques