Session Location: Waller Salon D

Improving your research skills

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More than Empathy: Building connections through emotional responses, A workshop in storytelling & play thinking for emotional outcomes

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Rethinking design processes for inclusion

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Lessons for new managers

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UX Enterprise Story: How to apply a UX process to a company without it.

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How to balance strong user experience with enhanced security within an agile framework? Lessons learned and best practices

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UX Fracking: Using mixed methods to extract hidden insights

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Engaging cultural differences for inclusive design in a globalized world

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Rinse and repeat: automate your UX operations so you can spend time on the work you really love

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Best practices for unmoderated think-alouds: How to walk a stranger you’ll never meet through one of the most challenging protocols in usability testing

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