Making UX a Business Outcome: A framework

Waterloo Salon 5-6

This talk will offer tactics for you and your team to advance the role of UX in your organization. Good UX is good business. It is not optional for achieving better outcomes. So why do mature enterprises and fledgling startups alike keep minimizing or neglecting it? We will cover case studies, statistical evidence, and anecdotal experiences that show how UX helps the business go fast forever. Finally, by the end of this talk you will be able to craft a concise business argument that WILL make UX a non-negotiable for your organization.

Senior Level UX Strategy