I don’t think you are solving the right problem.

Waller Salon AB

Time and again, organizations and teams find themselves arguing and discussing things that have little or no consequence from an end-user’s perspective. Bringing rigor and discipline around how we think of defining a problem, helps address these concerns. I would like to share some experiences and case studies around how defining the problem correctly helped align teams and solutions. Take aways: 1. Bringing rigor to defining the problem. 2. How to identify situations where we might be solving the wrong problem? 3. How to define a problem such that it can be meaningful to all stakeholders and users alike?

Entry Level Tools and Techniques