Caroline Little

Senior Experience Design Researcher, Mayo Clinic

Caroline has worked in the UX field for over 13 years, focusing primarily on design research and strategy. Her work spans both digital products and end to end service  experiences. Caroline has worked for both start-ups and large organizations like Marriott, AstraZeneca, and Mayo Clinic.  She holds a Master’s degree from the IIT Institute of Design in Chicago.

My Sessions

An introduction to the wonderful world of journey mapping

Waller Salon B

Having a strong foundational understanding of journey maps is an important skill for anyone in UX or product management. This workshop will empower you with the knowledge of how to use journey maps as part of your UX toolkit. You will learn how to apply user research to inform the journey, how to use a […]

Entry Level Tools and Techniques