Session Location: Waller Salon AB

I don’t think you are solving the right problem.

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Dealing with Massive change: What we did when execs asked us to test *EVERYTHING*

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UX research: Optimizing collaboration with project research sponsors

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Redesigning the design interview – how candidates and businesses can find the right “fit” by rethinking hiring practices from first principles

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High-Fives over Zoom: Creating a remote-first creative team

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Redesigning an automotive feature from gasoline to electric vehicles: A case study in innovation, branding, passion, and perseverance

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Don’t Forget the Humans! Elevate needs through jobs to be done in generative research

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Creating a framework in digital research to include people with disabilities

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Hijacking Treejack – Using reverse card-sort to determine both the feature names and the categories used to cluster those features, an iterative process

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Using triangulation to capture the 2020 Census user experience

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Redesigning the Design Studio: New format, better outcomes

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