Research Psychologist, U.S. Census Bureau
Shelley Feuer is a Research Psychologist in the Human Factors and Usability Lab in the Center for Behavioral Science Methods at the U.S. Census Bureau. Her research addresses questions that cross the lines between human-computer interaction, survey methodology, and psychology. Shelley is also passionate about teaching and has taught numerous courses in statistics, research methods, and psycholinguistics.
This talk highlights a triangulation of user-experience methods including iterative usability testing, a satisfaction survey, focus groups and in-person call center site visits to improve an online census questionnaire for the U.S. population. User experience methods highlighted which areas of the online questionnaire were problematic for users, obtained both an overall satisfaction rating of the […]
Join this informal session and explore the posters of UXPA International 2023 Poster Presented by Perception matters: rules of thumb for making the best use of your users’ time Jeeyoung Yang, Meira Chefitz| & Thomas Ortelt Atomic Research in Practice: Using a Feedback Repository to Make User-Driven Decisions Bo Kim Facilitating fun – How UX […]